Andhra Pradesh Launches Helpline to Fix VAHAN & SARATHI Portal Glitches

Andhra Pradesh Transport Minister Mandipalli Ramprasad Reddy on [date] announced the launch of a dedicated helpline (9281607001) to address technical issues plaguing the VAHAN and SARATHI portals. Citizens can report problems via phone call or WhatsApp, aiming to streamline grievance redressal for transport-related services.

The VAHAN and SARATHI portals are critical digital platforms for vehicle registration and driving license services across India. Persistent technical glitches have caused delays and inconvenience for users. The new helpline is expected to provide immediate assistance and escalate unresolved issues to the concerned technical teams. Minister Reddy emphasized the government's commitment to improving user experience and ensuring seamless access to transport services.

This initiative reflects Andhra Pradesh's broader push for digital governance and citizen-centric services. However, the effectiveness of the helpline will depend on its responsiveness and the backend support provided. Similar helplines in other states have seen mixed results, and it remains to be seen if this measure will effectively resolve the systemic issues with the portals. The transport department has yet to announce a timeline for when the reported issues will be fully addressed.