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AI • 1 min read • Sep 29, 2026

AWS CloudWatch Omni goes after the hardest question in agentic AI: Why did the agent do that?

For decades, the observability industry has answered one basic question: Is it running? Agentic artificial intelligence breaks that model. An agent can return a clean response, meet its latency target and throw no errors, yet still give a customer the wrong an…

S

Staff Reporter Editorial Desk

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For decades, the observability industry has answered one basic question: Is it running? Agentic artificial intelligence breaks that model. An agent can return a clean response, meet its latency target and throw no errors, yet still give a customer the wrong answer, call the wrong tool or pull from a stale knowledge base. By every […]

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